Assistant Commercial Property Manager

Job Summary:

The Assistant Commercial Property Manager supports the day-to-day operations of Grubb Ventures’ commercial portfolio by assisting with tenant relations, vendor contracts and coordination, financial administration, reporting, and property inspections. This role works closely with the Senior Commercial Property Manager, Tenant Services Coordinator, facilities team, and third-party vendors to ensure properties are well-maintained, tenants are supported, and operational processes run smoothly.

Responsibilities

• Act as Lease Administrator for Commercial portfolio (Industrial, Retail, Office). Abstract and record all components of commercial leases including rent schedules, Annual Recoveries, Retail Sales, Clauses, Options for Renewals and Terminations.
• Respond to tenant needs and service requests, ensuring issues are addressed promptly and appropriately, including dispatching the Grubb Ventures facilities team and/or third-party vendors.
• Coordinate vendor services and supervise work as needed to ensure quality, timeliness, and adherence to contracts.
• Assist the Senior Commercial Property Manager with vendor outreach, meetings, RFPs, bid analysis, contract view and execution.
• Perform monthly onsite inspections across the portfolio and recommend maintenance, repairs, and operational improvements.
• Support the Tenant Services Coordinator in drafting and sending tenant and building communications, including notices, updates, and general correspondence.
• Assist with fire and life safety procedures for all properties, including reviewing, editing, and updating tenant portals, newsletters, and related communications.
• Support office and retail tenant move-ins and move-outs, working in coordination with the Tenant Services Coordinator and leasing team.
• Manage accounts receivable activities, including annual rent increases, retail sales overages, ancillary property revenue. Own all tenant outreach related to rent collections and follow-up on outstanding balances.
• Handle accounts payable for assigned properties by processing invoices, including data entry and general ledger coding; review invoices with the Property Manager for approval and work with vendors to resolve billing discrepancies.
• Assist in preparing monthly property reports, annual TICAM recoveries, reforecasts, and operating budgets.
• Participate in weekly property management meetings and contribute updates related to operations, vendors, and tenant matters.
• Organize and support quarterly tenant events and tenant satisfaction initiatives.
• Assist in maintaining property management systems and building management software, including Yardi Voyager and Elevate, property management software tracking tools, and related platforms.
• Maintain organized electronic records, including contracts, invoices, vendor COIs, W-9s, and other documentation related to property operations.
• Support ad hoc projects and special assignments as needed to meet departmental and organizational goals.

Required Skills/Abilities:

• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills with a professional, service-oriented approach.
• Working knowledge of commercial building operations, vendor coordination, and tenant relations.
• Basic understanding of property financials, including accounts payable, accounts receivable, budgets, and reporting.
• High attention to detail and accuracy, particularly related to financial processing and documentation.
• Ability to work collaboratively with internal teams, tenants, and vendors.
• Proficiency with Microsoft Office applications (Outlook, Word, Excel).
• Familiarity with property management software such as Yardi preferred.
• Willingness to be flexible and support evolving property needs and special projects.

Education and Experience:

• High school diploma or equivalent required; Bachelor’s degree preferred; equivalent experience in commercial property management or related field considered
• 2-4+ years of experience in property management, tenant services, real estate operations, office administration, or related administrative role.

Pay: $33.00 - $36.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Yardi: 1 year (Preferred)
• Commercial Property Management: 2 years (Required)

Ability to Commute:

• Raleigh, NC 27612 (Required)

Work Location: In person